Facilitating communication for the Limited English Proficiency populations in Healthcare settings

about the director

Julia Page Hensen has over 20 years’ experience working in the Healthcare industry. She is the Director and Owner of Cross Cultural Services, LLC. From 2019-2021 she developed, implemented, and managed a full Language Access Services program for Renown Health, northern Nevada's largest healthcare system, ensuring patient & provider satisfaction and regulatory compliance. In 2012 she became a National, Spanish/English Certified Healthcare Interpreter through CCHI. Before moving to Reno, NV she lived in Tucson, AZ where she spent seven years at Tucson Medical Center, southern Arizona’s largest acute healthcare system. Julia developed and managed the first International/Language Access Services Department in southern Arizona, serving the needs of the Limited English Proficiency populations. She graduated from the University of Arizona in 2000 with a Bachelor of Science in Business Administration, Marketing and International Business Majors and a Minor in French. Julia was raised in Sonora, Mexico​.